Effective: Oct 1, 2025
Cookies are small pieces of text used to store and receive identifiers and other information on computers, phones, and other devices. We use cookies, as well as similar technologies like web beacons and pixels, to collect information concerning your online activities, such as the device and browser information, the pages you visit, and the content you view. In this policy, we refer to all of these technologies as "cookies".
This policy explains how we use cookies and the choices you have. Except as otherwise stated in this policy, the Privacy Notice will apply to our processing of the information we collect via cookies. The SeatGeek mobile apps do not utilize cookies for tracking purposes.
We and our third-party partner and service providers (such as Meta) use cookies to deliver our services and when you interact with our websites or apps to collect information concerning your online activities. This may include the use of session-recording technology to help us perform a number of functions, including to analyze purchase behavior and optimize our checkout process. We may also use third-party analytics tools (such as Google Analytics) to obtain such information.
Some cookies are strictly necessary for the website to function and enable technical functionality and provide services requested by you. For example, these cookies may keep you logged in during your visit, administer and process payments, provide customer service, process or fulfill orders and transactions, verify customer information, activate and maintain your account on our platform, detect and monitor security events, protect against malicious, deceptive, fraudulent, or illegal activity, identify and repair errors that impair existing intended functionality, or provide similar services. Strictly necessary cookies cannot be disabled.
Analytics and performance cookies collect aggregated information to count visits and traffic to websites so we can measure and improve the performance of our websites. They allow us to observe the popularity of pages and see how visitors move around the site. For example, we use Google Analytics cookies to help us know how visitors arrive at and browse our site in order to improve the site, including its user experience and marketing campaigns.
Some cookies enable websites to provide enhanced functionalities including personalisation. Such cookies may be set by us or by our third-party partners and service providers. If you do not allow these technologies, then some of our services may not function properly.
We and our third-party partners may set cookies to learn more about your interests and browsing habits, including what services you are interested in and what products you have purchased, and may share this information with us, our third party partners, or advertising technology service providers. This information is used in order to make marketing and advertising relevant to you and your interests. If you do not allow these technologies, you will experience less targeted advertising by us and our third-party providers.
We recognize Global Privacy Control (GPC) signals broadcast from web browsers as a valid opt-out request where required by applicable law. Please note that the GPC will apply only to your current browser. We do not recognize the “Do Not Track Signal.” If there is a conflict between the GPC signal and a manual choice that you have made on our website regarding targeted advertising, we will honor your manual choice.
Where these online tracking technologies are deemed to be a "sale" or "share" (which includes targeted advertising, as defined under the applicable laws) under one or more U.S. state privacy laws, you can opt-out of these online tracking technologies by submitting a request through the "Your Privacy Choices" link available here, at the bottom of the SeatGeek website, and in your settings on the SeatGeek mobile app, or via the "Contact Us" section of our Privacy Notice. While we will always honor your choices based on applicable privacy laws, this may result in certain features in our websites or apps no longer being available.
Please note that if you opt out through Your Privacy Choices, you will need to renew your opt-out choice if you visit our website from another device or browser, or if you clear your cookies because your request to opt out will be linked to your browser only.
You can also manage cookies by activating the setting on your internet browser that allows you to refuse the setting of all or some cookies. Please refer to the instructions or the online help files available via your relevant browser if you wish to manage cookies in this way. Alternatively, please visit www.allaboutcookies.org or optout.aboutads.info/ for further information.
To manage cookies relating to targeted advertising activities, you can visit www.youronlinechoices.com. To opt-out of being tracked by Google Analytics across all websites you can visit tools.google.com/dlpage/gaoptout. If you are accessing our services from Canada, please visit: www.aboutads.info or youradchoices.ca/.
We may also disclose information, such as your email address, to our advertising partners so they can show you ads that are more relevant to your interests or market their products to you. To opt-out of "sales" or "sharing" of data, or "targeted advertising" associated with your email address or SeatGeek account, please complete the "Your Rights" form found in Your Privacy Choices.