The Sound Factory Tickets

When do gates open for The Sound Factory events?

Depending on the venue and event, gates typically open 2-3 hours before the event start time

When do doors open?

Doors to The Sound Factory typically open between 90 minutes to 2 hours before event time. This usually depends on the type of event.

What is The Sound Factory’s bag policy?

Bag policies regularly change to accommodate new guidelines and protocols, and are in place to protect fans. Though it’s best to consult The Sound Factory’s site for their official bag policy, there are a few general guidelines that most venues follow.  For an acceptable bag, we suggest opting for small, hand-held clutches (4.5" x 6.5") rather than large purses. Clear bags are better than opaque backpacks. Medical bags or kits are usually accepted at venues like The Sound Factory, but may be subject to inspection or X-ray.

What is The Sound Factory's address?

The Sound Factory is located at 812 Kanawha Blvd., Charleston, WV.

What can I bring into The Sound Factory?

While exact rules vary from venue to venue, there are general rules as to what fans can bring into venues like The Sound Factory. Even so, we recommend visiting the official The Sound Factory site for exact rules on what you can and cannot bring.

Outside food is typically permitted, but cans, glass bottles, thermoses and alcoholic beverages are not. Items like camera equipment, laptops or computers, flashlights, drones, strollers and laser pointers are typically not permitted at venues like The Sound Factory (alongside other items).

Where can I buy The Sound Factory tickets?

You can buy The Sound Factory tickets right here on SeatGeek! As the Official Ticket Marketplace for a number of teams, leagues and venues, we work hard to provide the best ticket buying experience for all fans attending The Sound Factory.

You can find The Sound Factory tickets to sporting events, concerts, comedy shows, Broadway shows and more on this page.

Are there hotels near The Sound Factory?

You will often find a number of hotels near the venue you’re attending. For specific information on hotels, restaurants, parking garages and more around The Sound Factory, we recommend checking out the official The Sound Factory site.

Where can I see The Sound Factory photos?

You can find The Sound Factory seating charts, seat views and maps here. You can scroll through photos of seat locations to find exactly where you want to sit for your event at The Sound Factory.